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Delivery FAQ

Are delivery costs refundable?

How far in advance should I call to schedule a delivery?

Do you have a minimum amount for delivery?

All delivery fees are NON-REFUNABLE.

Do you have a minimum amount for delivery?

How far in advance should I call to schedule a delivery?

Do you have a minimum amount for delivery?

Yes, we have a 1 yard minimum for delivery.

How far in advance should I call to schedule a delivery?

How far in advance should I call to schedule a delivery?

How far in advance should I call to schedule a delivery?

We suggest at least 48-72 hour notice. 

* If you are renting equipment to complete a job, etc. we advise calling in and securing your delivery slot at least 1 week in advance.

*During April-June we recommend calling at least one week in advance to schedule your delivery. 

Do you deliver on Saturdays?

Does someone need to be home for the delivery?

How far in advance should I call to schedule a delivery?

Yes. During our busy season (Spring & Summer) we deliver Monday-Saturday. The rest of the year our delivery schedule is Monday-Friday.

Will I know what time you will be delivering?

Does someone need to be home for the delivery?

Does someone need to be home for the delivery?

Yes, we schedule all of our customers with a two hour delivery window. We will call if any changes arise.

Does someone need to be home for the delivery?

Does someone need to be home for the delivery?

Does someone need to be home for the delivery?

No. We do ask that you leave cone(s), a tarp or some sort of marker in the area you would like the material dumped. This spot should match the delivery instructions you left with us when you ordered. 

Will you drive on our lawn to dump material?

Will you drive on our lawn to dump material?

Will you drive on our lawn to dump material?

As a general rule we will not drive on your lawn to dump material. Our trucks are heavy, especially when loaded with material. Thus driving across lawns can result in lawn damage, and potentially damage our trucks. 

How do I pay for the delivery?

Will you drive on our lawn to dump material?

Will you drive on our lawn to dump material?

If you're ordering your delivery in person you can pay for your delivery with card, check, or cash right in our store. If you are placing your order over the phone you can pay with a card over the phone or pay with cash or check upon delivery.

*Please note the check must be made out to the exact amount of your total and our drivers do not carry change if you're paying with cash. 

How should I pick a spot for my delivery?

Will you drive on our lawn to dump material?

How should I pick a spot for my delivery?

Please pick a spot that does not have low hanging wires, tree branches, and is on solid ground. Lawns are not considered solid ground due to the moisture they can retain. 

Please also note that while our truck drivers are skilled our trucks are wide, so please ensure there is enough room in the area for the truck to successfully dump.

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York Woods Tree & Products

300 Harold L Dow Hwy, Eliot, Maine 03903, United States

207-703-0150

Copyright © 2020 York Woods Tree & Products - All Rights Reserved.

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